HOME >  Support >  FAQs  
FAQs
Frequently Asked Questions

Products/Features
1. How can I order your products online?
2. Which collar is the right one for my dog?
3. What is the pager function and how is it used?
4. Can the pager function be added to an existing system without it?
5. Can I change my single dog unit to a two-dog unit?
6. What is the rheostat dial?
7. Are your collar/receivers waterproof?
8. Are your transmitters waterproof?
9. Are the batteries user-replaceable?
10. How and when should I charge my Dogtra e-collar or RR?
11. How long will the batteries last on a full charge?


Accessories/Parts
1. Are longer/shorter contact points available?
2. Are longer/shorter collar straps available?
3. I lost the transmitter or receiver. Can I replace it without buying a whole new set?
4. Are holsters available for the transmitters?


Repairs
1. My unit doesn't seem to be working. How do I get it repaired?
2. How long do repairs take?
3. I just received my unit back from repair and it still isn't working.


Etc
1. Are there health issues or restrictions on using e-collars on dogs?
2. My dog is showing signs of skin burns or skin irritation, what is causing this?



 
Privacy Policy   Site Disclaimer   Contact Us   Site map 		©COPYRIGHT Dogtra, ALL RIGHTS RESERVED
22912 Lockness Ave. Torrance, CA 90501   T)310.534.0101  F)310.534.9111  Toll free)1.888.811.9111