Last Updated: November 3, 2014

Privacy Policy

This Privacy Policy of Dogtra Company ("Dogtra") describes, among other things, how Dogtra collects information from you when you visit Dogtra's website, how the information is used, and the options you have about collection and use. By visiting Dogtra's website, you consent to the Privacy Policy as described below as well as Dogtra's Terms of Use (http://www.dogtra.com/site-terms). IF YOU DO NOT AGREE TO DOGTRA'S PRIVACY POLICY OR TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.

Submitted Information

Dogtra collects information that you submit on our website. When you register a product on Dogtra's website, we record personal information such as your name, address, phone number, and/or email address in addition to product-related information. When you purchase a product on our website, Dogtra also records your login, password, credit card, and other payment related information.

Cookies, Clear GIFs, and Usage Data

Like many websites, Dogtra tracks use of its website to analyze usage patterns and improve service. Cookies and clear GIFS, among other methods, may be used to track website activity. A cookie is a small text file that is stored on a user's computer for record keeping purposes. Through cookies, Dogtra may automatically collect information about your activity related to our website, such as web pages visited, links clicked, searches conducted, and how you first visited our website (i.e. by clicking on an advertisement or search result).

If you purchase or register a product on Dogtra's website, we may also record your purchase or registration information in the cookie file on your computer. For security purposes, we encrypt login information, passwords, and other purchase or registration-related information that is stored in such cookies. Dogtra may allow third-party providers to serve cookies from our website to allow them to assist us in various activities, such as analysis and research on the effectiveness of the website, content, and advertising.

You may delete or decline cookies by changing your browser settings. Instructions for deleting or declining cookies usually may be found by clicking "Help" in the toolbar of your browser and searching for relevant instructions. If you do so, some of the features of Dogtra's website may not function properly.

Clear GIFs, also called web beacons, tags, and other names, are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document, or email message. Dogtra may use clear GIFs to read and place cookies or to capture statistical usage information for our website. We may correlate this information to a user to personalize their experience and for statistical analysis of user experiences on our website. We do not use clear GIFs to collect personal information about you.

Dogtra also may maintain log files that contain IP addresses. In general, we use log files to monitor traffic on our website, to troubleshoot technical problems, or to analyze aggregate information about website usage.

Use of Information

Dogtra may use the information that we collect from you to: fulfill product orders, process product registrations, facilitate use of our website, offer products that may be of interest to you, manage your account, communicate with you about your account or changes to Dogtra's Privacy Policy or Terms of Use, respond to your questions, customize your user experience, analyze use of and improve our website, identify and protect against fraudulent transactions and other misuses of our website, and enforce our Terms of Use.

Sharing Information

Your information may be shared with Dogtra service providers who assist in managing our website usage and data, who process your product orders, or who perform other business functions on our behalf. These service providers have access to your information only for the limited purpose of providing such services. We may also disclose your information to our affiliates; in response to a governmental request, court order, or when otherwise required by law; and to enforce our policies, protect our or other's rights, or as evidence in litigation in which we are involved. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your information to the other company.

Managing Information

If you submit information while purchasing or registering a Dogtra product, you may log in to your account at any time to modify certain information that you provided. You may unsubscribe from any emails using the link provided in the email. If you request that your account be deleted, we may still maintain information about any transactions in which you participated.

Security

Dogtra employs reasonable security measures to prevent or reduce the risk of disclosure of your personal information. Sensitive personal information, such as credit card numbers, is encrypted with Secure Socket Layer (SSL) technology. While Dogtra strives to ensure the security of your personal information, no security measures are perfect or impenetrable. To protect the confidentiality of your personal information, please keep your password confidential and do not disclose it to any other person.

 

Children's Online Privacy

Dogtra does not knowingly collect or solicit personal information from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without the parent or guardian's consent, please contact us as provided below. If Dogtra becomes aware that a child under 13 has provided us with personal information, we will delete such information.

Policy Changes

Dogtra may modify its Privacy Policy from time to time. The "Last Updated" date at the bottom of this page will reflect the most recent changes to the Privacy Policy. Your continued visits or use of Dogtra's website will signify your acceptance of any changes to the Privacy Policy.

International Users

Dogtra's website is operated and maintained within the United States, and information collected by Dogtra is processed and stored in the United States. If you visit our website from outside of the United States, please be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting Dogtra's website, you consent to the processing and storage of your data as set out in this Privacy Policy and subject to the laws of the United States. If you do not consent to having your information used in accordance with our Privacy Policy, you may not access our website.

Contact Us

Inquiries regarding this Privacy Policy may be directed to:

Dogtra
22912 Lockness Avenue
Torrance, CA 90501
Attn: Website Privacy Policy
info@dogtra.com
 

Last Updated: November 3, 2014